The staff was consistently courteous, amazingly nice. The room was individual and beautiful with exceptionally comfortable beds.

The room was reasonably large and huge with Wi-Fi and it's own balcony.

Overall very nice stay in winter. Traditional hotel in a very very nice area right by the town center, the convenience store which is about 1 minute away to grab pastries and the train station.

This hotel is a hidden gem nestled in the mountains. The staff is incredibly friendly and helpful, adding a personal touch to our stay. We loved the spacious rooms, complete with our own hot tubs and large western-style beds. The breakfast included was a delightful culinary experience, with a variety of local delicacies and even good soy milk. The hotel's attention to detail and basic amenities made our stay comfortable and enjoyable.

Our experience at this hotel was fantastic.

The hotel staff are pleasant and welcoming.

Tidy hotel with a nice design and great views, it has a magnificent location not far from less trains running and nearby MRT and the convenience store which is about 1 minute away to grab pastries or other breakfast. The atmosphere created was comfortable. In general the service was good.

The hotel provides a free shuttle service to and from the nearby train station, making it easy to get around. The staff were really helpful and accommodating. The hot spring water piped to the room was a great feature and was very relaxing after a busy day of meetings.

The hotel's location was a bit inconvenient, and it was a distance away from public transportation. The shuttle service could also be a bit frustrating at times, especially during heavy rain.

The room was large and brand-new with an electric kettle and a refrigerator. I had delicious food for breakfast with good soy milk.

I had an amazing stay at this hidden gem tucked into the mountains. The hotel's attention to detail and value for money made it a fantastic choice. The staff went above and beyond to ensure a comfortable stay, and the spacious rooms with their own hot tubs were a true delight. The hotel's location, with its convenient shuttle service to the nearest MRT station, made exploring the town center a breeze. The breakfast, including delicious soy milk, was a great way to start the day.

No negative aspects - everything was perfect!

The service is EXCELLENT with free parking available and appetising meals. The atmosphere of the hotel is comfortable.

The staff were friendly, offered great advice, and provided porter service. The Japanese style room was cosy and warm. The hotel is close to many attractions and offers a shuttle bus service. The room and hot spring bathtub were very clean. The hotel provided a free shuttle to the metro station, and the bed and pillows were comfortable.

Hard to think of anything.

This hotel boasts a great location, as it is close to major attractions and offers a free shuttle bus to either the Beitou or New Beitou Metro station. The rooms are clean and tidy, and the hot spring bath is a must-try after a long day of exploring. The staff is friendly and always willing to offer a helping hand.

The soundproofing in the hallways could be improved, making it difficult to get a good night's sleep if other guests or staff members are talking loudly outside.

The hotel’s location was great for exploring the city, with easy access to transportation. the staff were friendly and helpful, and the free shuttle service was very convenient. the room was beautiful, with a private hot spring that was perfect for relaxing after a long day of sightseeing. the hotel offered complimentary snacks and drinks which was a nice touch.

While the hotel was overall a great experience, the building was a bit old and had no elevator which made it difficult to carry luggage up to the room. the hot spring water had a strong sulfur smell that stayed in my hair and clothes for several days.

This hotel offers great value for money. The rooms are spacious and come with their own hot tubs, perfect for a relaxing soak after a day of exploring. The location is convenient, with a free shuttle service to the nearby train station. The breakfast, especially the soy milk, is delicious and satisfying.

No significant issues - all was satisfactory.

The hot spring in the room was convenient, friendly staff, new and comfortable transportation, superb hotel experience, complimentary visit to family-size hot spring, free shuttle service.

Nothing to fault.

I had a fantastic stay at this hotel in Taipei. The location was great, just a short walk from the nearest MRT station, making it very convenient to explore the city. The hotel also provided a shuttle service, which was a nice touch. The staff were amazing, especially the lady who looked after the hotel. She treated us like family and made sure we had a hearty breakfast before we started our day. The rooms were spacious and comfortable, with the added bonus of our own private hot tub. It was so relaxing to soak in after a long day of sightseeing. The breakfast included was simple but delicious, and they even served good soy milk. I would definitely recommend this hotel to anyone looking for a comfortable stay in Taipei.

No issues whatsoever. All was perfect during my stay.